Practicing clear communication in JIRA comments
In this blog post, I share how I use JIRA to document testing activities in a very simplified and quick way. I do this using what I call, “The QA Guideline for lean test case documentation“.
Top 4 Tips
JIRA comments to include test cases executed
Include a section for additional comments/observations
Indicate bug severity and priority (P1-High, P2-Medium, P3-Low) using text colors
Use icons to represent test statuses
Test Passed => :check_mark: Test Failed => :x: Test In Progress => :pause_button: Test Blocked => :play_pause:
Real World Example:
Following this documentation in the comments, I discuss these findings with my team before logging bug tickets. This way, I help to reduce unnecessary tickets in our product backlog but still provide details to the team on the findings from testing. It’s also the best way for me to remember what was seen during a testing session.
I hope you find this helpful. I will continue to update this guide as I harden the process. Feel free to share your commenting practices or tips in the comments!